COVID-19 UPDATE: — To help mitigate the spread of the coronavirus, the Office of Enrollment Services will be working remotely beginning March 17th . Please be assured that we remain committed to supporting the needs of our students, applicants and other customers. If you need assistance with applicant or student related inquiries, please contact us via email:


ADMISSIONS AND RECORDS

Graduate School of Biomedical Sciences applicant or student related questions - Linda Pheanis lpheanis@utmb.edu

School of Health Professions applicant or student related questions l Randi Richardson raaricha@utmb.edu

School of Medicine applicant or student related questions - Leila Robinson le3robin@utmb.edu

School of Nursing applicant or student related questions - Katherine Rosen kerosen@utmb.edu


STUDENT FINANCIAL SERVICES

Financial Aid - sfinaid@utmb.edu

Scholarships - schlrshp@utmb.edu

Student Accounts - sfinsvcs@utmb.edu

 IMPORTANT NOTIFICATIONSmystar_logo
 ➤Applicants do not need VPN to access mySTAR from off campus.
 ➤Everyone except applicants MUST use VPN and duo two-factor authentication when logging into mySTAR from off campus. If you have not logged in via VPN before, please use these instructions.
 ➤If you are applying for scholarships or making a payment for tuition, fees or an admission deposit, you MUST use Firefox web browser and a PC (Macs not supported for e-payments).
Instructions for Paying Admission Deposit
 ➤Clear your browser cache often to ensure you have the latest updates.
    

mySTAR is the portal to the official student system of UTMB - Campus Solutions - where all applicant, student and alumni data is maintained.

With mySTAR you can...➙Check admission application status, accept admission offer, and all other application needs
➙Check financial aid status, accept financial aid, apply for scholarships and all other financial service needs
➙Add a class, drop a class, view class schedule, and all other registration needs
➙and much more!

NEWLY ADMITTED STUDENTS

After your official acceptance, you will have full access to all sections of your Student Center in mySTAR. Please note that the temporarily assigned numeric account provided for application purposes will be deactivated and you will be issued a UTMB-USERS-M account and password. Please allow 3-7 business days for receipt of this information (via email) once your acceptance has been submitted.

WEB BROWSER SETTINGS

mySTAR users, please allow JavaScript, accept cookies, and turn off pop-up blocking on your browser of choice.
mySTAR is compatible with the following browsers:

  • Firefox 38, 42
  • Internet Explorer 11
  • Google Chrome 43
  • Safari 8, 9

TECHNICAL ISSUES

For all technical issues, please contact the UTMB Service Desk.

  • Toll Free — 1-888-898-2401
  • On Campus — Ext #25200
  • Galveston — 409-772-5200
  • Houston — 281-554-1577
  • Email Request — ishelp@utmb.edu
  • On-line Request

Frequently Asked Questions