PLEASE READ BEFORE CALLING TECH SUPPORT — mySTAR/Campus Solutions was recently updated. If you are having any issues, please clear your browser cache then close and restart your browser.

COVID-19 UPDATE: — UTMB is in the process of gradually reopening campus. As we do so, we want to ensure our community is safe and we do our part to continue to mitigate the spread of the coronavirus. Enrollment Services Offices are open and available to assist Monday thru Friday, from 8AM to 5PM. Should you need to visit our offices please maintain safe social distancing practices and continue to wear a face covering. If you need assistance and wish to avoid a trip to campus, please contact us via email:


ADMISSIONS AND RECORDS — applicant or student related questions

Graduate School of Biomedical Sciences - Linda Pheanis
lpheanis@utmb.edu

School of Health Professions
Randi Richardson
raaricha@utmb.edu

School of Medicine
Leila Robinson
le3robin@utmb.edu

School of Nursing
Katherine Rosen
kerosen@utmb.edu

STUDENT FINANCIAL SERVICES

Financial Aid - sfinaid@utmb.edu

Scholarships - schlrshp@utmb.edu

Student Accounts - sfinsvcs@utmb.edu

 IMPORTANT NOTIFICATIONSmystar_logo
 ➤Applicants do not need VPN to access mySTAR from off campus.
 ➤Everyone except applicants MUST use VPN and duo two-factor authentication when logging into mySTAR from off campus. If you have not logged in via VPN before, please use these instructions.
 ➤If you are applying for scholarships or making a payment for tuition, fees or an admission deposit, you MUST use Firefox web browser and a PC (Macs not supported for e-payments).
Instructions for Paying Admission Deposit
 ➤Clear your browser cache often to ensure you have the latest updates.
    

mySTAR is the portal to the official student system of UTMB - Campus Solutions - where all applicant, student and alumni data is maintained.

With mySTAR you can...➙Check admission application status, accept admission offer, and all other application needs
➙Check financial aid status, accept financial aid, apply for scholarships and all other financial service needs
➙Add a class, drop a class, view class schedule, and all other registration needs
➙and much more!

NEWLY ADMITTED STUDENTS

After your official acceptance, you will have full access to all sections of your Student Center in mySTAR. Please note that the temporarily assigned numeric account provided for application purposes will be deactivated and you will be issued a UTMB-USERS-M account and password. Please allow 3-7 business days for receipt of this information (via email) once your acceptance has been submitted.

WEB BROWSER SETTINGS

mySTAR users, please allow JavaScript, accept cookies, and turn off pop-up blocking on your browser of choice.
mySTAR is compatible with the following browsers:

  • Firefox 38, 42
  • Internet Explorer 11
  • Google Chrome 43
  • Safari 8, 9

TECHNICAL ISSUES

For all technical issues, please contact the UTMB Service Desk.

  • Toll Free — 1-888-898-2401
  • On Campus — Ext #25200
  • Galveston — 409-772-5200
  • Houston — 281-554-1577
  • Email Request — ishelp@utmb.edu
  • On-line Request

Frequently Asked Questions